Refund Policy
Last updated: May 13, 2026
1. Overview
This Refund Policy outlines the terms and conditions under which Satya Sankalp Services Private Limited ("Company") provides refunds for its consultancy services. By engaging our services, you agree to the terms stated below.
2. Nature of Services
We provide business consultancy services including but not limited to loan facilitation, government scheme applications, company registrations, compliance assistance, and certifications. Our services involve professional expertise, time, and effort from the moment of engagement.
3. Refund Eligibility
| Scenario | Refund |
|---|---|
| Cancellation before work begins | Full refund (minus processing charges, if any) |
| Cancellation after work has started | Partial refund based on work completed |
| Application rejected by bank/government | No refund (consultancy service was delivered) |
| Service not provided by Company | Full refund |
| Duplicate payment | Full refund of duplicate amount |
4. Non-Refundable Cases
- If the application is rejected due to incorrect or incomplete information provided by the client.
- If the client fails to cooperate or submit required documents within the stipulated time.
- If the service has been fully delivered regardless of the outcome of the application.
- Government fees, stamp duties, or third-party charges.
- Changes in government policies, bank rules, or eligibility criteria after the service has commenced.
5. Refund Process
- Refund requests must be submitted in writing via email to info@satyasankalp.in.
- Include your name, phone number, service availed, payment receipt, and reason for the refund request.
- Refund requests will be reviewed within 7 business days from the date of receipt.
- Approved refunds will be processed within 15 business days to the original payment method.
6. Cancellation Policy
- You may cancel a service by notifying us in writing before the work commences.
- Cancellation after work has begun will be subject to deduction for work already completed.
- The Company reserves the right to cancel a service if the client provides false or misleading information.
7. Disputes
In case of any dispute regarding refunds, both parties shall attempt to resolve the matter amicably. If unresolved, the dispute shall be subject to the exclusive jurisdiction of the courts in Ahmedabad, Gujarat.
8. Contact Us
For refund requests or queries regarding this policy:
Satya Sankalp Services Private Limited
306, Heer Aasha Arcade, Sola Gam, Opp. Sagar-Sangeet-1, Ahmedabad - 380060
Phone: +91 70488 04888
Email: info@satyasankalp.in